Got Questions? We've Got Answers.
What courses does Vanguard offer?
Vanguard offers a wide variety of security and health and safety courses. Contact the training centre for more information on course details and schedules.
Do I need any previous experience to enrol?
No experience is required for any of our courses. Our programmes are designed to take complete beginners through everything they need to know to qualify and enter the security industry with confidence.
How old do I need to be to enrol?
You must be at least 18 years old to enrol on any SIA-linked course at Vanguard.
How long do courses take to complete?
Course length varies depending on the programme. The Door Supervisor course runs over 6 days, the CCTV Operator course takes 3 days, and the CSCS Health & Safety course is completed in a single day.
What identification do I need to bring?
You will need to bring valid photo ID such as a passport or driving licence on your first day of training. Additional documentation may be required depending on your course — our team will confirm everything you need before you start.
What happens if I need to reschedule my course?
We understand that circumstances change. If you need to move your booking, please contact our team as early as possible and we will do our best to transfer you to the next available date.
Are your courses available in other languages?
All Vanguard courses are delivered and assessed in English, in line with awarding body and SIA requirements.
What payment options are available?
Vanguard offers three flexible payment options to make your training as accessible as possible. You can pay in full at the time of booking, pay a deposit to secure your place, or spread the cost through our instalment plan with Klarna.
Can I pay a deposit to secure my place?
Yes. We accept a deposit to reserve your place on your chosen course date. The remaining balance will need to be paid in full before your training begins. Contact our team for current deposit amounts and terms.
Do you offer instalment payments through Klarna?
Yes. Vanguard partners with Klarna to give learners the option to spread the cost of their course into manageable payments. Klarna is available at checkout — simply select your preferred payment plan and complete your booking. Subject to eligibility and Klarna’s standard terms and conditions.
What learning materials are provided during the course?
When will I receive my certificate?
Your certificate is issued upon successful completion and verification of your assessments. As this is managed by the awarding body, Vanguard cannot guarantee specific issue dates, but we will support you through the process and chase any updates on your behalf.
What support is available if I'm struggling during my course?
Our instructors are on hand throughout your training to answer questions, provide guidance, and make sure you feel confident going into your assessments. If you do not pass first time, Vanguard offers free retraining so you have every opportunity to succeed.
How do I get in touch with the Vanguard team?
You can reach our team by phone, email, or through the contact form on our website. Whether you have a question before you book, need support during your course, or want help with your licence application, we’re here to help at every stage.